All orders will be dispatched via Fastway Couriers. We offer free shipping for all orders to an Australian delivery address and international shipping rates apply for orders placed outside of Australia. All delivery charges are based on weight and will be calculated during the checkout process. If your questions regarding delivery are not answered below, please email info@concave.com for more information.

All orders from concavestore.com are processed between 8 a.m. and 4 p.m. (EAST), Monday through to Friday and usually dispatched within 48 hours of the order being received. Shipping takes 4 business days. You will be provided with a tracking number to track your delivery online.

We ship all around the world. Standard international shipping takes from 7 to 21 business days, depending on your distance from us. You will be provided with a tracking number to track your delivery online. It is important to note international customers may be required by their country to pay duties and taxes before they receive their package. These rates vary by country. Please take note of this extra cost, as it is not included with your Concave merchandise and shipping charges. concavestore.com is not responsible, nor can we offer any specific advice regarding custom duties and taxes. For specific information, please consult with your local government import office prior to placing your order.